🔐 Privacy Policy

At Peugeot Motor Parts, your privacy and data security are extremely important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or make a purchase. By using our platform, you consent to the practices described in this policy. We follow all relevant privacy regulations, including the General Data Protection Regulation (GDPR).

📘 Information We Collect

We collect certain types of information to process your orders, improve our services, and enhance your overall experience on our website. This data is collected lawfully and only when necessary.

We may collect the following information:

• Personal Identification: Name, address, phone number, email.
• Order Information: Products purchased, transaction details.
• Payment Details: Processed securely by third-party gateways; we do not store full card details.
• Technical Data: IP address, browser type, device information, pages visited.
• Communication Data: Emails, form submissions, support messages.

We only collect information that is necessary to complete your order or enhance the service we provide.

🛠️ How We Use Your Information

The information we collect is used to provide the best possible service. We do not sell or trade your data with third parties. Your information enables smooth order processing, customer support, fraud prevention, and secure payment handling.

Your information may be used to:

• Process and deliver your orders
• Verify payments and prevent fraud
• Provide customer service and support
• Improve website performance and usability
• Send updates about orders or service improvements
• Comply with legal or security obligations

🍪 Cookies & Tracking Technologies

Our website uses cookies to enhance your browsing experience and ensure smooth operation. Cookies help us remember your preferences, load pages faster, and understand how visitors interact with the website.

We use cookies for:

• Website functionality and navigation
• Cart and checkout operations
• Analytics and performance insights
• User preferences and language settings

You may disable cookies in your browser settings, though some website features may not function correctly without them.

🔒 Data Security & Protection

We take data protection seriously and use industry-standard security measures to safeguard your information. This includes encrypted connections, secure servers, and restricted access to sensitive data.

Security measures include:

• SSL encryption throughout the website
• Secure payment gateways
• Firewall-protected servers
• Limited access to customer information

While we take every reasonable step to protect your data, no online transmission is 100% secure. However, we continuously update our systems to maintain a safe environment.

📁 Data Retention

We keep your information only for as long as necessary to fulfill the purposes described in this policy. This includes order processing, warranty verification, legal compliance, and accounting requirements.

General retention periods:

• Order & billing details: 5–7 years (legal requirement)
• Customer accounts: Until deletion is requested
• Support messages: As long as needed for service records

⚖️ Your Rights Under GDPR

If you are located in the EU, you have specific rights under GDPR regarding how your data is collected and processed. We respect and support your rights fully.

Your rights include:

• Right to access — Request a copy of your personal data.
• Right to rectification — Correct inaccurate or incomplete data.
• Right to erasure — Request deletion of your information.
• Right to restrict processing — Limit how your data is used.
• Right to data portability — Transfer your data to another provider.
• Right to object — Stop the use of your data for certain purposes.

To exercise any of these rights, simply contact us using the details below.

🤝 Third-Party Services

We work with trusted third-party providers for payments, shipping, analytics, and communications. These partners only receive the information necessary to perform their specific services and are bound by confidentiality agreements.

Typical third-party services include:

• Payment gateways
• Shipping and logistics providers
• Email and notification services
• Analytics platforms

🚫 Children’s Privacy

Our website is not intended for children under the age of 16. We do not knowingly collect or store personal information from minors. If such data is discovered, we will delete it immediately.

📅 Updates to This Policy

Peugeot Motor Parts may update this Privacy Policy from time to time in order to reflect changes in our practices, improve customer safety, or comply with legal requirements. The most recent version will always be available on our website.

📞 Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, our team is here to help.

Contact Details:

Email: info@peugeotmotorparts.com

Phone: +33 7 80 80 19 68

Address: 123 Rue de la Métallurgie, Zone Industrielle Paris Nord 2, 95700 Roissy-en-France, France